1. Introduction
1fd77 ("we", "us", or "our") operates as an online casino and sports-betting platform serving players across Bangladesh. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website at https://1fd77.org and any related services (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the practices described herein, you should not use the Platform. This policy applies to all users, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.
2. Information We Collect
We collect information that is necessary to provide you with a secure, personalised, and uninterrupted gaming experience. The categories of information we may collect include:
- Account & Identity Information: Your full name, date of birth, email address, phone number, username, and password (stored in encrypted form) when you register for an account.
- Financial Information: Transaction records, deposit and withdrawal history, and payment method identifiers (such as your bKash, Nagad, or Rocket mobile wallet reference numbers) required to process payments securely.
- Technical & Usage Data: IP address, browser type, device type and operating system, pages visited, session duration, click patterns, and referring URLs. This data is collected automatically via cookies and similar tracking technologies.
- Communications Data: Any messages, emails, or support chat transcripts you send to our customer support team, including complaints or feedback submitted through the Platform.
3. How We Use Your Information
The personal information we collect is used exclusively to deliver and improve our services. Specifically, we use your data to:
- Create, verify, and manage your player account on the Platform.
- Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
- Communicate with you about account activity, promotional offers, bonuses, and important service updates.
- Comply with responsible gaming obligations, including age verification (21+) and self-exclusion requests.
- Detect, investigate, and prevent fraudulent transactions, money laundering, or any other illegal activities on the Platform.
4. Cookies and Tracking Technologies
1fd77 uses cookies and similar technologies to enhance your browsing experience, analyse Platform performance, and deliver relevant content. You have the ability to manage cookie preferences through your browser settings, though disabling certain cookies may affect Platform functionality.
- Essential Cookies: Required for the Platform to function correctly — for example, maintaining your login session and enabling secure payment workflows.
- Analytics Cookies: Help us understand how users interact with the Platform so we can continuously improve our products and the overall user experience.
- Preference Cookies: Remember your settings and choices — such as language preference and display configuration — so you do not need to re-enter them on each visit.
5. Sharing of Your Information
1fd77 does not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances: with payment processors (such as bKash, Nagad, and Rocket) strictly for the purpose of completing your financial transactions; with fraud prevention and identity verification service providers operating under strict confidentiality agreements; and where required by applicable law, regulation, or a valid order from a competent authority.
Any third party that receives your data is contractually obligated to handle it in a manner consistent with this Privacy Policy and applicable data protection standards. We do not permit these third parties to use your data for their own marketing purposes.
6. Data Security
The security of your personal information is a top priority at 1fd77. We implement a range of technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption on all data transmissions between your device and our servers.
- Secure storage of passwords using industry-standard hashing algorithms — we never store your password in plain text.
- Regular security audits and vulnerability assessments of our systems and infrastructure.
- Strict internal access controls ensuring that only authorised employees can view sensitive user data, and only on a need-to-know basis.
7. Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and prevent fraud. If you request the deletion of your account, we will remove your personal information from our active systems within a reasonable timeframe, subject to any legal retention requirements that may apply.
Transaction records related to financial activity may be retained for longer periods where required by applicable financial regulations. In all cases, data that is no longer needed is securely deleted or anonymised.
8. Your Rights
As a 1fd77 user, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at the email address listed in the Contact Us section below.
- Right of Access — You may request a copy of the personal data we hold about you at any time.
- Right to Rectification — If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it.
- Right to Erasure — You may request that we delete your personal data, subject to applicable legal and regulatory retention obligations.
- Right to Withdraw Consent — Where we process your data on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
- Right to Restrict Processing — In certain circumstances, you may request that we limit how we use your data while a dispute or review is pending.
9. Children and Age Verification
1fd77 is strictly an adults-only platform. Our services are available exclusively to users who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a person under 21 has created an account or provided us with personal information, please contact us immediately at the support email below and we will take prompt action to remove such data and close the account.
- Age Verification: All new accounts are subject to age verification checks. We reserve the right to request supporting documentation at any time.
- KYC Process: As part of our Know Your Customer process, we may request a copy of a government-issued ID, proof of address, or payment method verification to protect account integrity.
- Document Storage: Verification documents are stored securely and used solely for identity and age verification purposes.
- Parental Controls: We strongly recommend that parents and guardians use available internet filtering tools to prevent underage access to gambling websites.
- Responsible Gaming: For more information about our responsible gaming tools and self-exclusion options, please review our Responsible Gaming page.
10. International Data Transfers
1fd77 primarily serves players located in Bangladesh. However, to deliver our services, some of your data may be processed on servers located outside Bangladesh. In all such cases, we ensure that appropriate safeguards are in place to protect your data in a manner consistent with this Privacy Policy.
By using the Platform and accepting this Privacy Policy, you consent to the transfer of your data outside Bangladesh where necessary for the operation of our services. We do not transfer data to parties that do not offer an adequate level of protection.
11. Third-Party Links
The 1fd77 Platform may contain references to third-party services, particularly in relation to payment partners such as bKash and Nagad. This Privacy Policy applies solely to our Platform and does not govern the data practices of any third-party services or websites. We strongly encourage you to read the privacy policies of any third-party service you use in connection with 1fd77.
1fd77 is not responsible for the content, privacy practices, or data handling of any external website or service. The inclusion of a third-party service name on our Platform does not constitute an endorsement or recommendation of that service's data practices.
12. Changes to This Policy
1fd77 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of the Platform after any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 1fd77 handles your personal data, please do not hesitate to contact our dedicated support team. We are committed to responding to all privacy-related enquiries promptly and transparently.
You can reach us by email at: [email protected] — please use the subject line "Privacy Enquiry" so our team can direct your message to the appropriate department without delay.
14. Governing Language
This Privacy Policy is written in English. In the event of any discrepancy between the English version and any translated version of this document, the English version shall prevail. All formal communications, legal notices, and contractual matters relating to this Privacy Policy shall be conducted in English.